Merchants must find ways to balance security with a seamless customer experience

69% of U.S. merchants reported that significant amount of company time and expense is dedicated to dealing with payment fraud, in a survey by American Express. Balance security with a streamlined customer experience Nearly eight-in-ten U.S. merchant respondents (77%) reported that their companies experienced some type of fraud over the course of being in business, and their efforts to manage security are impacting their businesses’ bottom lines. At the same time, the survey found that … More

The post Merchants must find ways to balance security with a seamless customer experience appeared first on Help Net Security.

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