Documentation plays a pivotal role is establishing any effective management system. It formalises objectives, strategies and processes. Documentation often acts as an adhesive for three components of organisation i.e. people, process and technology. In information security the importance of documentation is increasing with each passing day. New regulations and frameworks demand detailed and comprehensive documentation to effectively implement information security program.
There are various tools to evaluate the readiness of users regarding phishing attacks. They are tested with phishing emails and phone calls to check their awareness level.
A security aware workforce will:
Phishing is one of the major causes of massive breaches. Using phishing, trust of humans is exploited to gain unauthorised information, install malware, bypass authentication mechanisms and steal sensitive data. Phishing uses emails or phone calls. Emails with malicious attachment, links to fake websites or spoofed to look legitimate, are sent to the recipients. In case users are not properly trained to identify or differentiate phishing emails, they fall prey to hackers. One unaware employee can cause damage to the entire organisation as he provides a door for the attacker.
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