Amazon's Mobile Shopping Clients and CAPTCHA

Amazon is a popular online retailer serving millions of users.
Unfortunately, FireEye mobile security researchers have found security
issues within Amazon’s mobile apps on both Android and iOS platforms
through which attackers can crack the passwords of target Amazon
accounts. Amazon confirmed our findings and hot fixed the issue.

Recently, we found two security issues within Amazon’s mobile apps on
both Android and iOS platforms:

  • No limitation or CAPTCHA for password attempts
  • Weak password policy

Attackers can exploit these two security issues remotely against
target Amazon accounts.

fig1 Figure 1.
Verification Code for Wrong Password Attempts

A CAPTCHA (“Completely Automated Public Turing test to tell
Computers and Humans Apart”) is a challenge-response test
designed to determine whether the user is a human. CAPTCHAs are well
adopted for preventing programmed bots from accessing online services
for bad purposes, such as conducting denial-of-service attacks,
harvesting information and cracking passwords.

The web version of Amazon requires the user to complete a CAPTCHA
after ten incorrect password attempts (Figure 1), to prevent password
cracking. However, Amazon’s mobile apps haven’t adopted such
protection using CAPTCHA (Figure 2 and Figure 3). This design flaw
provides attackers the chance to crack any Amazon account’s password
using brute force.

 fig2 Figure 2. Amazon
Android App

fig3 Figure 3. Amazon
iOS App

Furthermore, Amazon doesn’t have a strong password strength
requirement. It accepts commonly used weak passwords such as
“123456” and “111111”. We know that the weaker the
password, the easier for hackers to break into an account. Therefore,
allowing weak passwords puts account safety to potential security
risks. Given that there are many well-known previous password
, attackers can use these password leakages as knowledge
bases to conduct password cracking.

As a proof of concept, we figured out the password of one Amazon
account we setup within 1000 attempts, using the latest version
(2.8.0) of Amazon’s Android shopping client.

After receiving our vulnerability report, Amazon hot fixed the first
issue by patching their server. Now if the user tries multiple
incorrect passwords, the server will block the user from login (Figure
4). In the future, we suggest adding CAPTCHA support for Amazon mobile
(Android and iOS) apps, and enforcing requirements for stronger passwords.

fig4 Figure 4. Wrong
Password Block

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